:root{
  --bg:#F4F2ED;
  --surface:#FFFFFF;
  --surface-2:#F8F6F1;
  --ink:#1E1E1E;
  --ink-soft:#5A5A5A;
  --ink-faint:#8A8A8A;
  --line:#D6D2C8;
  --line-strong:#BAB4A6;
  --accent:#6B4C8A;
  --accent-soft:#E8E0F0;
  --pendente:#B5551F;
  --em_analise:#2B6CB0;
  --concluido:#3D7A4E;
  --danger:#B23A3A;
  --radius-s:4px;
  --radius-m:8px;
  --font-body:'Inter', sans-serif;
  --font-mono:'IBM Plex Mono', monospace;
}

*{box-sizing:border-box;}
body{
  margin:0;
  background:var(--bg);
  color:var(--ink);
  font-family:var(--font-body);
  font-size:15px;
  line-height:1.5;
}
#root{min-height:100vh;}
button{font-family:inherit;cursor:pointer;}
input,textarea,select{font-family:inherit;font-size:inherit;}

.login-wrap{
  min-height:100vh;
  display:flex;
  align-items:center;
  justify-content:center;
  padding:24px;
  background:var(--bg);
}
.login-card{width:100%;max-width:380px;}
.login-ticket{
  background:var(--surface);
  border:1px solid var(--line);
  border-radius:var(--radius-m);
  box-shadow:0 8px 24px rgba(0,0,0,0.08);
  overflow:hidden;
}
.login-head{
  padding:24px 24px 16px;
  border-bottom:1px solid var(--line);
}
.login-title{
  font-size:22px;
  font-weight:600;
  margin:0 0 4px;
}
.login-sub{
  font-size:13px;
  color:var(--ink-soft);
  margin:0;
}
.login-body{padding:24px;}
.field{margin-bottom:14px;}
.field label{
  display:block;
  font-size:12px;
  font-weight:600;
  color:var(--ink-soft);
  margin-bottom:4px;
}
.field input, .field select, .field textarea{
  width:100%;
  padding:10px 12px;
  border:1px solid var(--line-strong);
  border-radius:var(--radius-s);
  background:var(--surface-2);
  font-size:14px;
}
.field input:focus, .field select:focus, .field textarea:focus{
  background:var(--surface);
  border-color:var(--accent);
  outline:none;
}
.btn{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:6px;
  border:none;
  border-radius:var(--radius-s);
  padding:10px 18px;
  font-weight:600;
  font-size:14px;
  transition:background .15s;
}
.btn-primary{background:var(--accent);color:#fff;width:100%;}
.btn-primary:hover{background:#5a3d73;}
.btn-ghost{background:transparent;color:var(--ink-soft);border:1px solid var(--line-strong);}
.btn-ghost:hover{background:var(--surface-2);}
.btn-sm{padding:6px 12px;font-size:12px;}
.btn-success{background:var(--concluido);color:#fff;}
.btn-success:hover{background:#2d5f3d;}
.btn-danger-outline{background:transparent;color:var(--danger);border:1px solid var(--danger);}
.btn-danger-outline:hover{background:#f7e4e4;}

.toast{
  position:fixed;
  bottom:20px;
  left:50%;
  transform:translateX(-50%);
  background:var(--ink);
  color:#fff;
  padding:10px 20px;
  border-radius:var(--radius-s);
  font-size:13px;
  z-index:60;
  box-shadow:0 4px 12px rgba(0,0,0,0.2);
}
.topbar{
  position:fixed;top:0;left:0;right:0;height:56px;
  background:var(--surface);
  border-bottom:1px solid var(--line);
  display:flex;align-items:center;justify-content:space-between;
  padding:0 20px;z-index:30;
}
.brand-text{font-weight:600;font-size:16px;color:var(--ink);}
.who{display:flex;align-items:center;gap:12px;}
.who-name{text-align:right;line-height:1.2;}
.who-name b{font-size:13px;display:block;}
.who-name span{font-size:11px;color:var(--ink-soft);}
.avatar{
  width:32px;height:32px;border-radius:50%;
  background:var(--accent-soft);color:var(--accent);
  display:flex;align-items:center;justify-content:center;
  font-weight:600;font-size:13px;
}

.main{
  margin-top:56px;
  padding:24px 28px 60px;
  max-width:900px;
  margin-left:auto;
  margin-right:auto;
}
.main-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;flex-wrap:wrap;gap:10px;}
.main-title{font-size:22px;font-weight:600;margin:0;}
.main-sub{margin:4px 0 0;color:var(--ink-soft);font-size:13px;}

.panel{
  background:var(--surface);
  border:1px solid var(--line);
  border-radius:var(--radius-m);
  padding:20px 24px;
  margin-bottom:20px;
  box-shadow:0 1px 3px rgba(0,0,0,0.04);
}
.panel h2{font-size:16px;margin:0 0 14px;padding-bottom:8px;border-bottom:1px solid var(--line);}

.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;}
.form-grid.full{grid-template-columns:1fr;}

.grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:16px;}
.card-denuncia{
  background:var(--surface);
  border:1px solid var(--line);
  border-radius:var(--radius-m);
  padding:16px 18px;
  box-shadow:0 1px 3px rgba(0,0,0,0.04);
  cursor:pointer;
  transition:transform .1s, box-shadow .15s;
}
.card-denuncia:hover{transform:translateY(-2px);box-shadow:0 4px 12px rgba(0,0,0,0.08);}
.card-proto{font-family:var(--font-mono);font-size:12px;color:var(--ink-faint);}
.card-title{font-weight:600;font-size:15px;margin:4px 0;}
.card-meta{font-size:12px;color:var(--ink-soft);}
.card-status{font-size:11px;font-weight:600;text-transform:uppercase;padding:2px 8px;border-radius:100px;display:inline-block;}
.status-pendente{background:#F3E1D2;color:#B5551F;}
.status-em_analise{background:#DCE9F7;color:#2B6CB0;}
.status-concluido{background:#DEEBE1;color:#3D7A4E;}

.empty-state{padding:40px 20px;text-align:center;border:1.5px dashed var(--line-strong);border-radius:var(--radius-m);color:var(--ink-soft);}
.empty-state .em-title{font-size:17px;color:var(--ink);margin-bottom:4px;}

.modal-overlay{
  position:fixed;inset:0;background:rgba(0,0,0,0.35);
  z-index:50;display:flex;align-items:center;justify-content:center;padding:20px;
}
.modal{
  width:100%;max-width:600px;max-height:90vh;overflow-y:auto;
  background:var(--surface);border-radius:var(--radius-m);box-shadow:0 20px 60px rgba(0,0,0,0.2);
}
.modal-head{padding:18px 22px 12px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:flex-start;}
.modal-body{padding:20px 22px;}
.modal-foot{padding:14px 22px 20px;display:flex;justify-content:flex-end;gap:10px;border-top:1px solid var(--line);}
.close-btn{background:none;border:none;font-size:20px;color:var(--ink-soft);cursor:pointer;line-height:1;}
.close-btn:hover{color:var(--ink);}

.dropzone{
  border:1.5px dashed var(--line-strong);
  border-radius:var(--radius-s);
  padding:14px;
  text-align:center;
  font-size:13px;
  color:var(--ink-soft);
  background:var(--surface-2);
}
.dropzone b{color:var(--accent);}
.attach-chips{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;}
.chip{
  display:flex;align-items:center;gap:4px;
  background:var(--surface-2);border:1px solid var(--line);
  border-radius:100px;padding:2px 8px 2px 10px;font-size:12px;
}
.chip button{background:none;border:none;color:var(--ink-faint);font-size:14px;padding:0 2px;}
.chip button:hover{color:var(--danger);}

.consulta-box{
  background:var(--surface-2);
  border:1px solid var(--line);
  border-radius:var(--radius-s);
  padding:16px;
  margin-top:12px;
}
.consulta-box .row{display:flex;justify-content:space-between;padding:4px 0;border-bottom:1px dashed var(--line);}
.consulta-box .row:last-child{border-bottom:none;}
.consulta-box .label{font-weight:600;color:var(--ink-soft);}
.status-badge{font-weight:600;font-size:13px;}
.status-badge.pendente{color:#B5551F;}
.status-badge.em_analise{color:#2B6CB0;}
.status-badge.concluido{color:#3D7A4E;}

@media (max-width:600px){
  .form-grid{grid-template-columns:1fr;}
  .main{padding:16px;}
}